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Terms of Service

Please read these terms carefully before using our services. Last Updated: December 6, 2025

1. Agreement to Terms

Welcome to Global Access Travel and Recruitment Agency. By accessing our website or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

These terms apply to all visitors, users, candidates, employers, and others who access or use our services.

2. Company Information

Global Access Travel and Recruitment Agency is a registered company in the Republic of Sierra Leone under Company Act No. 5 of 2009.

Registered Address: No. 66 Main Grafton Road, Kossoh Town, Freetown, Sierra Leone

Contact: info@globalaccess-sl.com

3. Services Description

3.1 Recruitment Services

We provide recruitment and manpower solutions including:

  • Talent sourcing and screening
  • Employer partnership programs
  • Executive search and placement
  • Training and capacity building
  • International labor supply

3.2 Travel Services

We provide travel and allied services including:

  • Corporate travel management
  • Visa assistance and processing
  • Travel booking and arrangements
  • Medical tourism packages
  • Travel concierge services

4. User Obligations

By using our services, you agree to:

  • Provide accurate and truthful information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized access
  • Comply with all applicable laws and regulations
  • Not misrepresent your qualifications or experience
  • Not use our services for fraudulent or illegal purposes
  • Not interfere with the proper functioning of our services

5. Candidate Terms

5.1 Registration

Registration with Global Access is free. By registering, you authorize us to share your information with potential employers and partners.

5.2 Verification

We reserve the right to verify the accuracy of information provided, including educational credentials, work experience, and references.

5.3 No Guarantee of Placement

Registration does not guarantee employment placement. We will make reasonable efforts to match qualified candidates with suitable opportunities.

5.4 Training Fees

Some specialized training programs may require payment. All fees will be communicated clearly before enrollment.

6. Employer Terms

6.1 Service Fees

Employers agree to pay service fees as outlined in individual service agreements. Payment terms will be specified in writing.

6.2 Candidate Information

Employers must use candidate information solely for recruitment purposes and maintain confidentiality in accordance with applicable laws.

6.3 Compliance

Employers must comply with all labor laws, employment regulations, and ethical recruitment practices in their jurisdictions.

7. Travel Services Terms

7.1 Booking and Payment

Travel bookings require advance payment. Cancellation and refund policies vary by service provider and will be communicated at the time of booking.

7.2 Visa Assistance

We provide visa application support but cannot guarantee visa approval. Visa decisions are made by relevant authorities and are beyond our control.

7.3 Travel Documentation

Travelers are responsible for ensuring they have valid passports, visas, and required vaccinations.

8. Fees and Payment

  • All fees are stated in the currency specified in service agreements
  • Payment is due as per agreed terms
  • Late payments may incur additional charges
  • Refund policies vary by service and will be communicated upfront

9. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Global Access or its licensors and is protected by copyright and intellectual property laws.

You may not:

  • Reproduce or distribute our content without permission
  • Modify or create derivative works
  • Use our branding or logos without authorization

10. Limitation of Liability

To the maximum extent permitted by law, Global Access shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Employment disputes between candidates and employers
  • Travel delays, cancellations, or visa denials
  • Actions or omissions of third-party service providers

Our total liability shall not exceed the fees paid by you for the specific service in question.

11. Indemnification

You agree to indemnify and hold harmless Global Access, its directors, employees, and partners from any claims, damages, losses, or expenses arising from:

  • Your violation of these terms
  • Your misrepresentation of information
  • Your violation of any laws or regulations
  • Your infringement of third-party rights

12. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to such collection and use.

13. Termination

We reserve the right to terminate or suspend access to our services immediately, without notice, for:

  • Violation of these terms
  • Fraudulent or illegal activity
  • Provision of false information
  • Any conduct we deem harmful to our business or reputation

14. Dispute Resolution

14.1 Governing Law

These terms are governed by the laws of Sierra Leone without regard to conflict of law principles.

14.2 Jurisdiction

Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Sierra Leone.

14.3 Negotiation

Before initiating legal proceedings, parties agree to attempt to resolve disputes through good faith negotiation.

15. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of modified terms.

Material changes will be communicated via email or prominent notice on our website.

16. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force.

17. Entire Agreement

These terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Global Access regarding use of our services.

18. Contact Information

For questions about these Terms of Service, please contact us:

Global Access Travel and Recruitment Agency

No. 66 Main Grafton Road, Kossoh Town, Freetown, Sierra Leone

Email: legal@globalaccess-sl.com

Phone: +232 XX XXX XXXX

Acknowledgment: By using Global Access services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Global Access Logo

Global Access

Your trusted partner for recruitment and travel services in Sierra Leone and beyond. Connecting talent with opportunities worldwide.

Our Services

  • Strategic Talent Solutions
  • Executive Search & Placement
  • Training & Capacity Building
  • Corporate Travel Management
  • Visa Assistance
  • Travel Concierge Services

Contact Us

  • No. 66 Main Grafton Road, Kossoh Town, Freetown, Sierra Leone
  • +232 XX XXX XXXX
  • info@globalaccess-sl.com

© 2025 Global Access Travel and Recruitment Agency. All rights reserved.

Registered with the Republic of Sierra Leone | Company Act No. 5 of 2009