Terms of Service
Please read these terms carefully before using our services. Last Updated: December 6, 2025
1. Agreement to Terms
Welcome to Global Access Travel and Recruitment Agency. By accessing our website or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
These terms apply to all visitors, users, candidates, employers, and others who access or use our services.
2. Company Information
Global Access Travel and Recruitment Agency is a registered company in the Republic of Sierra Leone under Company Act No. 5 of 2009.
Registered Address: No. 66 Main Grafton Road, Kossoh Town, Freetown, Sierra Leone
Contact: info@globalaccess-sl.com
3. Services Description
3.1 Recruitment Services
We provide recruitment and manpower solutions including:
- Talent sourcing and screening
- Employer partnership programs
- Executive search and placement
- Training and capacity building
- International labor supply
3.2 Travel Services
We provide travel and allied services including:
- Corporate travel management
- Visa assistance and processing
- Travel booking and arrangements
- Medical tourism packages
- Travel concierge services
4. User Obligations
By using our services, you agree to:
- Provide accurate and truthful information
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized access
- Comply with all applicable laws and regulations
- Not misrepresent your qualifications or experience
- Not use our services for fraudulent or illegal purposes
- Not interfere with the proper functioning of our services
5. Candidate Terms
5.1 Registration
Registration with Global Access is free. By registering, you authorize us to share your information with potential employers and partners.
5.2 Verification
We reserve the right to verify the accuracy of information provided, including educational credentials, work experience, and references.
5.3 No Guarantee of Placement
Registration does not guarantee employment placement. We will make reasonable efforts to match qualified candidates with suitable opportunities.
5.4 Training Fees
Some specialized training programs may require payment. All fees will be communicated clearly before enrollment.
6. Employer Terms
6.1 Service Fees
Employers agree to pay service fees as outlined in individual service agreements. Payment terms will be specified in writing.
6.2 Candidate Information
Employers must use candidate information solely for recruitment purposes and maintain confidentiality in accordance with applicable laws.
6.3 Compliance
Employers must comply with all labor laws, employment regulations, and ethical recruitment practices in their jurisdictions.
7. Travel Services Terms
7.1 Booking and Payment
Travel bookings require advance payment. Cancellation and refund policies vary by service provider and will be communicated at the time of booking.
7.2 Visa Assistance
We provide visa application support but cannot guarantee visa approval. Visa decisions are made by relevant authorities and are beyond our control.
7.3 Travel Documentation
Travelers are responsible for ensuring they have valid passports, visas, and required vaccinations.
8. Fees and Payment
- All fees are stated in the currency specified in service agreements
- Payment is due as per agreed terms
- Late payments may incur additional charges
- Refund policies vary by service and will be communicated upfront
9. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of Global Access or its licensors and is protected by copyright and intellectual property laws.
You may not:
- Reproduce or distribute our content without permission
- Modify or create derivative works
- Use our branding or logos without authorization
10. Limitation of Liability
To the maximum extent permitted by law, Global Access shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Employment disputes between candidates and employers
- Travel delays, cancellations, or visa denials
- Actions or omissions of third-party service providers
Our total liability shall not exceed the fees paid by you for the specific service in question.
11. Indemnification
You agree to indemnify and hold harmless Global Access, its directors, employees, and partners from any claims, damages, losses, or expenses arising from:
- Your violation of these terms
- Your misrepresentation of information
- Your violation of any laws or regulations
- Your infringement of third-party rights
12. Privacy and Data Protection
Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to such collection and use.
13. Termination
We reserve the right to terminate or suspend access to our services immediately, without notice, for:
- Violation of these terms
- Fraudulent or illegal activity
- Provision of false information
- Any conduct we deem harmful to our business or reputation
14. Dispute Resolution
14.1 Governing Law
These terms are governed by the laws of Sierra Leone without regard to conflict of law principles.
14.2 Jurisdiction
Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Sierra Leone.
14.3 Negotiation
Before initiating legal proceedings, parties agree to attempt to resolve disputes through good faith negotiation.
15. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of modified terms.
Material changes will be communicated via email or prominent notice on our website.
16. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force.
17. Entire Agreement
These terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Global Access regarding use of our services.
18. Contact Information
For questions about these Terms of Service, please contact us:
Global Access Travel and Recruitment Agency
No. 66 Main Grafton Road, Kossoh Town, Freetown, Sierra Leone
Email: legal@globalaccess-sl.com
Phone: +232 XX XXX XXXX
Acknowledgment: By using Global Access services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.