Privacy Policy
Learn how we collect, use, and protect your personal information. Last Updated: December 6, 2025
1. Introduction
Global Access Travel and Recruitment Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our services
- Submit inquiry or application forms
- Contact us via email or phone
- Subscribe to our newsletters
- Apply for job placements
This information may include:
- Full name and contact information
- Date of birth and nationality
- Educational and employment history
- Passport and identification documents
- Professional qualifications and certifications
- References and emergency contacts
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Process your applications and registrations
- Match candidates with suitable job opportunities
- Arrange travel bookings and visa applications
- Communicate with you about our services
- Verify your qualifications and credentials
- Comply with legal and regulatory requirements
- Improve our services and website functionality
- Send marketing communications (with your consent)
4. Information Sharing and Disclosure
We may share your information with:
4.1 Employers and Partners
For recruitment purposes, we share candidate information with potential employers and partner organizations, but only with your explicit consent.
4.2 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as background verification, training providers, and travel agencies.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data storage systems
- Encryption of sensitive information
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Candidate information is typically retained for:
- Active candidates: Duration of registration plus 2 years
- Placed candidates: Duration of employment plus 7 years
- Travel clients: 7 years from last service
7. Your Rights
You have the right to:
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal obligations)
- Objection: Object to processing of your information
- Portability: Request transfer of your information
- Withdraw Consent: Withdraw consent for marketing communications
To exercise these rights, please contact us at privacy@globalaccess-sl.com
8. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings.
We use cookies for:
- Essential website functionality
- Performance and analytics
- Remembering your preferences
9. International Data Transfers
As we operate internationally and place candidates across borders, your information may be transferred to and processed in countries other than Sierra Leone. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically.
12. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us:
Global Access Travel and Recruitment Agency
No. 66 Main Grafton Road, Kossoh Town, Freetown, Sierra Leone
Email: privacy@globalaccess-sl.com
Phone: +232 XX XXX XXXX
Note: This privacy policy is governed by the laws of Sierra Leone. By using our services, you consent to the collection and use of information in accordance with this policy.